Legal
Privacy Policy
How we collect, use and protect information you share with us.
1. Who we are
This notice explains how KANEM SOAP WORKS LIMITED ("we", "us") handles personal information shared through this website. We are a soap and FMCG manufacturer headquartered in Maiduguri, Borno State, Nigeria.
2. Information we collect
When you submit a wholesale, distributor, quotation or general enquiry, or a review, we collect the details you choose to provide — for example your name, business name, phone number, email address, state, city, estimated volume, product interest and message.
We do not ask for payment details, identity documents or other sensitive information through this website.
3. How we use your information
We use your details only to respond to your enquiry, assess potential business relationships, prepare information you request and keep a record of our correspondence. We do not sell or rent personal information, and we do not use it for unrelated marketing without your consent.
4. Legal basis
We process enquiry information with your consent, given when you tick the consent box, and where necessary to take steps at your request before entering into a business relationship, in line with the Nigeria Data Protection Act 2023.
5. Storage and security
Submissions are stored in a secure, access-controlled system that only our authorised administrator can view. We keep enquiry records only as long as needed for the purposes above, after which they are deleted.
6. Sharing
We do not share your information with third parties except service providers who host this website and its data on our behalf, or where required by law.
7. Your rights
You may ask to access, correct or delete the personal information we hold about you, or withdraw your consent at any time.
8. Cookies
This website stores a small preference in your browser to remember light or dark mode. We do not use advertising cookies.
9. Changes to this notice
We may update this notice as the business develops. The current version is always published on this page.
10. Contact
For privacy requests, write to sales@kanemsoap.com.ng or call +234 811 128 7671.